When it comes to gift cards, many Costco shoppers and members are left wondering whether they can return them to the store if it was purchased there.
Costco’s return policy is one of the best in the industry, as it allows customers to return most items purchased in-store and online with no questions asked.
The good news is that just like other items, you can also return gift cards you purchased at Costco back to the store anytime so far they remain unused/unredeemed.
This is part of Costco’s satisfaction guarantee policy, which ensures that customers are satisfied with their purchases.
In this article, we will explore gift card returns at Costco and the Costco returns policy in general. Can you return a gift card you bought on the Costco website? Are receipts required for returns? Let’s find out.
Can You Return Unused Gift Cards To Costco?
Yes, with no questions asked.
As we mentioned earlier, you can return an unused gift card purchased at Costco to the location where it was purchased at any time.
However, if the gift card has already been used or redeemed whether in another store or online, it cannot be returned.
To return an unused gift card, simply head over to the returns counter at any Costco location and present the gift card and receipt (or your membership card) to the cashier.
After verifying the information and confirming that the gift card has not been used, the cashier will process the return and issue a refund using any payment method of your choice supported by the store.
It is recommended to keep the receipt of the gift card in case you need to return it. The refund will be issued in the same form of payment used to purchase the gift card.
Will Costco Refund A Gift Card Purchased Online?
If you have purchased a gift card from Costco’s website and want to return it, you can easily do so. According to the Costco return policy, you can return a gift card purchased online or in-store to any Costco warehouse.
If you are unable to return your gift card at a warehouse, you can use the “Orders & Returns” section on the Costco website dashboard or contact Costco’s customer service desk for assistance.
To use self-service returns, log into your account on the Costco.com website, select “Orders & Returns” then click “Return or Replace Items” and follow the subsequent prompts to process you return request.
If you want to go through Costco’s customer support, simply call them, and the agent assigned to your case should be able to guide you through the online returns process.
Once you have initiated the return process, you can expect to receive a refund for the full amount of the gift card. However, it is important to note that refunds for gift cards purchased online may take longer to process than refunds for other items.
Do You Need A Receipt To Return Gift Cards To Costco?
Returning gift cards to Costco is a straightforward process. A receipt is not required, but it is helpful to speed up the return process.
According to Costco’s return policy, you can return a gift card purchased online or in-store to the warehouse. You can also initiate a return through the Costco.com website.
However, suppose you’re returning the gift card personally to a Costco warehouse. In that case, you will need your membership card (or number) since your membership information is needed to track the purchase you’re seeking to return when there is no receipt.
Costco tracks purchases on all Costco membership accounts so receipts are not necessary for returns at Costco, but your membership information (i.e., membership number) will be requested.
Additional Return Considerations
Non-Refundable Items And Fees
Costco has a 100% satisfaction guarantee on all in-store or online products. However, some items are non-refundable, such as cigarettes and alcohol.
Additionally, some products may have a restocking fee, which will be deducted from the refund amount. Customers should check the item’s description or packaging for the return policy before purchasing.
Exchange And Redeeming Options
Costco allows customers to exchange items for a different product or redeem them for a shop card. Customers can return items purchased with cash or a credit card and receive a refund to the original payment method.
If the item was purchased with a gift card, the refund will be issued as a shop card. Customers who are not members can still make returns, but they must have the original receipt or the membership number of the person who made the purchase.
Wrapping Up
In summary, customers can return gift cards purchased at Costco to the warehouse or through the online returns process. However, some items are non-refundable, and we recommend checking the item’s description or packaging for the return policy before purchasing.
If you don’t want a refund, you can exchange items for a different product of the same worth instead or redeem them for a shop card.
